Check-in & Check out
On the day of arrival, your room is available from 3 p.m. On the day of departure, please vacate the room by 11 a.m.
If you plan to arrive after 6.30pm, please check us over the phone.
Late check out on demand, depending on availability and subject to supplement.

Room reservation
In order to guarantee your booking we ask that you provide us with a valid credit card number and including expiration date.
There is no charge, the card is simply a guarantee of booking. If you do not have a credit card, please contact your reservations office for further guidance.

Cancellation conditions
Up to 8 days before the agreed arrival date, we will not charge any fee for the cancellation. From 7 to 3 days before the agreed arrival date we calculate the 50 th of the price of the booked stay.
If the cancellation takes place within 2 days before the agreed arrival date or for no show, delayed arrivals or early departures we calculate the 100 of the price of the booked stay.
Important: The above cancellation conditions will also apply if the rooms are completely or partially occupied again.

We only accept dogs on express request. Let us know that your four-legged friend has arrived at the time of booking. There is a charge of 15.00 euros per day (without food).

Payment method
We recommend payment by credit card or ATM. We also accept VISA , American Express and Mastercard cards

Room number
Unfortunately it is not always possible to guarantee a certain room number or floor.